Senior Manager & Advisor

Profile

Seasoned business manager committed to delivering exceptional customer value and fostering enduring relationships

Authentic leader who inspires teams and individuals alike, serving as a coach, mentor, hands-on supporter, or close manager as the situation demands

Pragmatic mind with a structured, analytical approach, maintaining a solution-oriented focus towards achieving effective outcomes

Diverse range of experiences spanning from owner-led firms to global industry leaders, and covering roles from development to business management on both the supplier and customer fronts

Telecommunication expert with over two decades of industry experience in both technological and business domains

Expertise

Leadership – Undertaking leadership responsibilities ranging from startup development units to managing key account teams and multidisciplinary business and technical groups.

Account Management – Defining and implementing strategies with full responsibility for profitable business operations in highly intricate customer environments.

Business Development – Employing a consultative and value-based approach to cultivate relationship networks, formulate value propositions, and secure fair contracts.

Project Management – Executing strategic business projects in the capacity of a project manager, supervisor, or advisor.

Telecommunications – Highly proficient in business and IT processes, systems, and technologies within the telecommunications sector.

Interfaces

  • CEO, CTIO, CIO, CMO, CFO
  • Tribe Leader, Tribe Technical Leader
  • Delivery Management
  • Product Management & Sales
  • Legal – Commercial, Compliance, Data Protection
  • Finance – Planners, Controllers
  • Operations
  • Support
  • Sales & Presales

Professional Experiences

Senior Manager & Advisor

Starting 2024

Self-employed providing Interim Management and Business Development support and services to clients from small to large enterprises

Amdocs - Customer Business Executive

2021 - 2023

Managed the business for Deutsche Telekom Group, Swisscom, and SITA accounts across Europe including sales, delivery and operations with full P&L responsibility

Amdocs – Sales Director

2018 - 2021

Led business development and sales for Deutsche Telekom Group accounts in Europe.

Amdocs – Consulting Partner

2015 - 2017

Led business development for Business and SI Services in DACH region

Amdocs – Consulting Director

2014 - 2014

Delivered Business and IT Consulting Services for the German telecommunication market and managed strategic customer projects

Reply – Head of BSS and Value Added Services

2009 - 2014

Built up and led a business unit in a telecommunication services subsidiary startup with full unit P&L, delivery, and operations responsibility

Amdocs – Consulting Manager

2006 - 2009

Provided customer-sided and internal consultancy, business analysis, and business program management

Amdocs – Development Group Leader & Project Manager

2001 - 2006

Led development for key BSS domain, project management, and business analysis

Geovision – Head of Development

2000 - 2001

Built up and led a development unit in a German CAD software startup

Ziegler Informatics – Software Developer & Team Lead

1995 - 2000

Software development in a mid-sized German CAD software company


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