Profile
Seasoned business manager committed to delivering exceptional customer value and fostering enduring relationships
Authentic leader who inspires teams and individuals alike, serving as a coach, mentor, hands-on supporter, or close manager as the situation demands
Pragmatic mind with a structured, analytical approach, maintaining a solution-oriented focus towards achieving effective outcomes
Diverse range of experiences spanning from owner-led firms to global industry leaders, and covering roles from development to business management on both the supplier and customer fronts
Telecommunication expert with over two decades of industry experience in both technological and business domains
Expertise
Leadership – Undertaking leadership responsibilities ranging from startup development units to managing key account teams and multidisciplinary business and technical groups.
Account Management – Defining and implementing strategies with full responsibility for profitable business operations in highly intricate customer environments.
Business Development – Employing a consultative and value-based approach to cultivate relationship networks, formulate value propositions, and secure fair contracts.
Project Management – Executing strategic business projects in the capacity of a project manager, supervisor, or advisor.
Telecommunications – Highly proficient in business and IT processes, systems, and technologies within the telecommunications sector.
Interfaces
- CEO, CTIO, CIO, CMO, CFO
- Tribe Leader, Tribe Technical Leader
- Delivery Management
- Product Management & Sales
- Legal – Commercial, Compliance, Data Protection
- Finance – Planners, Controllers
- Operations
- Support
- Sales & Presales
Professional Experiences
Senior Manager & Advisor | Starting 2024 | Self-employed providing Interim Management and Business Development support and services to clients from small to large enterprises |
Amdocs - Customer Business Executive | 2021 - 2023 | Managed the business for Deutsche Telekom Group, Swisscom, and SITA accounts across Europe including sales, delivery and operations with full P&L responsibility |
Amdocs – Sales Director | 2018 - 2021 | Led business development and sales for Deutsche Telekom Group accounts in Europe. |
Amdocs – Consulting Partner | 2015 - 2017 | Led business development for Business and SI Services in DACH region |
Amdocs – Consulting Director | 2014 - 2014 | Delivered Business and IT Consulting Services for the German telecommunication market and managed strategic customer projects |
Reply – Head of BSS and Value Added Services | 2009 - 2014 | Built up and led a business unit in a telecommunication services subsidiary startup with full unit P&L, delivery, and operations responsibility |
Amdocs – Consulting Manager | 2006 - 2009 | Provided customer-sided and internal consultancy, business analysis, and business program management |
Amdocs – Development Group Leader & Project Manager | 2001 - 2006 | Led development for key BSS domain, project management, and business analysis |
Geovision – Head of Development | 2000 - 2001 | Built up and led a development unit in a German CAD software startup |
Ziegler Informatics – Software Developer & Team Lead | 1995 - 2000 | Software development in a mid-sized German CAD software company |